Public reviews are a goldmine for product and quality teams, but they are scattered across marketplaces and regions. Collecting them at scale needs proxies to avoid throttling.
What review data tells you
- Recurring quality complaints and praise
- Feature requests hidden in free text
- How sentiment differs by market
Collecting responsibly
Residential proxies spread polite requests so you can read public reviews across sites. WingProxy (wingproxy.com) offers residential across 56 countries from about $0.26/GB. Collect only public, non-personal text and respect platform terms.
From reviews to insight
- Pick products and marketplaces
- Collect public reviews with rotating IPs
- Cluster by theme and sentiment
- Feed findings to product and QA
FAQ
Is review text personal data?
Review bodies are usually public, but avoid collecting reviewer identities and follow platform terms.
Why proxies for reviews?
Reading many reviews across sites from one IP gets throttled. Proxies distribute the load.
Customers already told you what is wrong and right, in the reviews. Aggregation just lets you hear all of them at once.